Introduction

"Ark Technology" uses pre-defined approach and process measurements in order to monitor the quality of solutions delivered to you. With a stringent focus on project management, Ark Technology' delivery model systems integrate global business needs and world-acclaimed practices to deliver services that practically enhance customer satisfaction. Our primary responsibility is to deliver maximum value to our customers worldwide. In pursuance of this effort, with our dedicated teamwork, we commit ourselves to take the leadership both in development and technology of e-commerce solutions. To adhere in letter and spirit to the technical requirements and laid down systems which is essential for our products to be consistently the first choice of our customers through inbuilt quality and on-schedule delivery.

Types of information we collect

It is the Company's policy to achieve continuous improvement of quality by setting measurable goals. Experis IT is committed to supplying products and services that fulfill our customers' stated requirements and expectations. Our Quality Management System is commitment to quality that is made by ALL company employees and as such is an integral part of their responsibilities. We recognize that consistent satisfaction of customer needs is essential to business survival. We diligently work towards securing a long term partnership with each customer and we intend doing this by Developing a productive work environment and fostering a performance based culture Continual improvement of processes that will lead to achievement of higher levels of performance Focusing on managing, leading and developing people resulting in proactive employees, positive management and high performing teams Ensuring that quality standards are met prior to delivery of all products and services, through appropriate quality control and quality assurance practices

We emphasize Quality through:

The Management is committed to the Quality endeavor by providing all the necessary resources in terms of manpower, skills, tools etc. Management Review meetings are conducted quarterly to monitor the effectiveness and continuing suitability of the quality system. The responsibility for the performance of the quality system in the organization, including international standards and associated procedures is assigned to the Management Representative.

Quality Objectives

To enhance the company's ability to consistently meet our customer's needs, by improving organizational and team effectiveness. Competent and dedicated employees are the cornerstone for achieving and maintaining a quality oriented organization. Such workers will be recognized and rewarded accordingly.

Involvement

Software Engineering Process Group (SEPG) exists in the organization with representation from the software groups. This group is primarily responsible for establishing, maintaining and constantly improving the organization's software processes and software assets like repository of project data and metrics. A Software Quality Assurance Group (SQAG) is established whose role is to conduct regular audits and reviews in the projects to ensure compliance to organization standards. They are responsible for early detection of problems/ warning in the project, gathering process improvements and sharing learning across projects. A strong Training department with trained and experienced training professionals exists. Regular training on technical as well as soft skills is provided to all employees to sharpen their skills and knowledge.

Pre-emption

All projects follow a well-defined Software Planning process, which involves detailed estimations, Quantitative goal setting for the project, risk planning, software configuration planning, quality planning and resource planning. Risk Management is an inherent part of every project involving contingency planning and regular risk tracking.

Value Added Services

Peer Reviews & Testing: Trigyn's well-defined process for conducting peer reviews aims for an independent assessment of the content and quality of the work products under review. Testing encompasses Unit, Peer, Integration, System, I-Lab and Acceptance testing Test Studio: It's a well-set independent testing environment with a professional testing team. The purpose is to provide complete Software Validation through Structured Testing, Automation (use of software testing tools) and Simulation to bring a True and Accurate Picture of the Quality of the Product.

Continuous Improvement & Learning

Improvement and learning are an integral part of Experis IT , such that each employee seeks to eliminate problems at the source and identifies opportunities for improvement.

OUR CUSTOMERS

Since its inception, Ark Technology has been a customer-focused company. We have a strong track record of repeat business from our clients, while continuing to win new customers on a consistent basis. Our long-term, time-built relationships with our customers based on confidence and trust are the result of our demonstrated performance in technology fields, industry specific expertise, product knowledge, along with proven consulting and project management methodologies for each customer and engagement. At Ark Technology,we consider our success is on the line with our customer’s satisfaction. We are committed to applying a unique depth of understanding your individual business needs, and we go an extra mile to make sure you are getting the best-of-breed solution catered to perfectly fit your requirements and objectives. This commitment has allowed us to build up a wide client network all around the world and ensures that our customers will keep coming back. We are proud of our impressive customer list which is continually expanding, and so is the demand for our services.